Shipping policy
Shipping Policy
At www.luvessaboutique.com, we are committed to providing reliable, transparent, and efficient shipping for all orders. Please review the details below before placing your order.
1. Market & Service Introduction
This website is operated by Luvessa Boutique and is dedicated to serving customers within Canada. All orders are processed and shipped with the goal of providing a smooth and reliable shopping experience tailored to this market.
2. Shipping Costs
We believe in transparent pricing, which is why we offer Free Shipping on all domestic orders.
- Shipping Cost: CAD 0.00
- Eligibility: Applies to all order sizes and eligible delivery locations within Canada.
3. Processing & Handling Time
- Order Cut-off Time: 8:00 PM (ET - Eastern Time).
- Handling Time: Orders are typically processed within 1–3 business days (Monday–Friday).
- Weekends & Holidays: Orders placed on weekends or public holidays will begin processing on the next business day.
4. Delivery & Transit Estimates
Our estimated delivery time is 7–10 business days. Please note:
- Transit times are estimates and may vary due to courier delays, extreme weather, or regional logistical factors.
- Once your order has shipped, you will receive a tracking link via email to monitor your package's progress.
5. Accuracy & Delivery Conditions
Customers are responsible for ensuring all shipping information is 100% accurate at checkout. Luvessa Boutique is not responsible for failed deliveries due to incorrect or incomplete addresses. Packages returned to us for these reasons may incur additional reshipping fees.
6. Returns & Damaged Items
If your order arrives damaged or incorrect, please contact us within 30 days of delivery at info@luvessaboutique.com. For more information, please visit our Refund & Return Policy.
7. Customer Support Hours
Monday–Friday: 09:00 AM – 05:00 PM (ET)
Saturday & Sunday: Closed
Email: info@luvessaboutique.com
Last Updated: April 16, 2026